Monday, July 10, 2006
an open letter to the managerial staff of bc kennels
I'm on to you. I dropped my dog off last week with one red kong and one burgundy blanket. Yes, I saw your sign saying that any personal items are not guaranteed to be returned but I figured that was more of a "cover your ass" sort of sign, not an indication of your complete lack of intent to return items entrusted to you. I understand that returning the animals safe and sound is your #1 priority, as it should be, but I don't see how difficult it is to also keep track of a few simple items that should have never left my dog's cage. I don't really care about the blanket since it's old and smells horrible, but as dog toys go kongs are quite expensive, making the "loss" of mine quite annoying. But you know all of this because you sell kongs, although yours are suspiciously lacking in their original packaging, making me extra suspicious that my kong was not lost but stolen. That's right, stolen. I suspect you steal kongs from the poor little animals entrusted to your care only to sell them back to their owners. Can I prove this? No. But as I said, I'm on to you.

It's bad enough that I had to spend $15 to replace the kong you lost/stole, but I think you need to hear the story of the ordeal I had to endure to obtain a replacement for my dog's favorite toy in order to fully understand my ire. Last Friday I traveled to the local PetSmart to buy a replacement. Since dogs are allowed at PetSmart and my dog is a crackhead for car rides, I took her with me. As usual, she was enamored with her short car ride and super hyper at the store, but everything was progressing fine until the check-out lane. There was only one lane open, so I waited in line with my $15 dog toy in my left hand and my leashed dog, pulling for the door and slipping all over the tiled floor in my right. While waiting in line, a very nice Muslim women with a head scarf filed in behind me and attempted to pet Chloe. Perhaps it was due to sensory overload, or the fact that she tends to dislike people with head coverings but she snapped at the woman's hand, making my dog look like a bigot and making the long wait in line a very embarrassing one for me. After several awkward minutes it was time to make my purchase. Since Chloe's leash was in my right hand, I had to transfer it to my left in order to sign the credit card receipt. Unfortunately, it was at that precise moment when a new customer entered through the automatic doors. As previously stated, my dog is a crackhead for car rides and intelligent enough to remember where we parked so she saw her opportunity and when for it. To my horror, the leash slipped from my hand and she took off through the doors and into the strip mall's busy parking lot. Leaving my purse, wallet, keys, a puzzled PetSmart employee and a line 4-5 people long behind I took off after her, horrified of where she may run or that she might get hit by a car. Fortunately, she was not hit by any passing motorists and ran straight to my car (how she can remember the make, model and color of my car is endlessly impressive to me), but imagine my embarrassment when I had to reenter the store to finish my purchase. Chloe, obviously embarrassed at the fiasco, tried to run under the cashier's legs to hide. In her attempt to escape her shame, she knocked over a 3 foot tall display - scattering the tower of dog treats all over the floor. Thoroughly embarrassed, I apologized to everyone in ear shot, signed the credit slip and walked out the door and into the car, vowing never again to reenter this particular store.

Embarrassing, huh? While I could blame my dog for her poor behavior or blame myself for dropping her leash, I choose to blame you. If it weren't for your thievery I would have never had to go to that store in the first place. Unfortunately, I will still have to use your services since you are the cheapest and cleanest kennel in my neighborhood, but I won't be happy about it. And don't expect to steal any more kongs from me. This one is never leaving my house.

-MAW


1 Comments:

Blogger Nathan said...

I am concerned for our dog while she is in your care. When we have kids, I'm raising them myself. You can visit them on weekends, chaperoned.

Post a Comment

<< Home

footer